For passengers, the journey begins when they check in at the airport. However, for cabin crew members, the preparations start much earlier, well before the aircraft even touches the runway. Every flight requires meticulous planning, a series of thorough checks, and a commitment to safety protocols to ensure a smooth and secure journey for everyone on board.
Document Verification: Ensuring Legal Qualification and Fitness
As Sagun Tandukar, the Cabin Crew Manager at Buddha Air, explains, the first step involves verifying essential documents. “Before we even step onto the aircraft, we must confirm that we have all necessary documents—our competency card, crew certificate, and medical certificate,” she emphasizes. These certifications are mandatory to ensure that each crew member is both legally qualified and physically fit to perform their duties.
Pre-Medical Test: Ensuring Crew Readiness
Another crucial task before reporting for duty is undergoing a pre-medical test (PMT), which includes a breathalyzer test. “The breathalyzer must show a negative result,” Tandukar says. This ensures that the crew is in the right condition to carry out their responsibilities and handle safety procedures onboard.
Reporting to the Operation Control Center: Maintaining Coordination
After passing the medical checks, the crew heads to the Operation Control Center, where they must arrive at least one hour before the flight. “We report to the Operation Control Center, sign in for our duty, and ensure everything is in order,” Tandukar explains. This process helps maintain accountability and coordination among the entire airline team. With the paperwork in place, attention shifts to the aircraft itself.
Aircraft Inspection: Ensuring Safety and Comfort
About 30 minutes before departure, the cabin crew conducts a detailed inspection of the aircraft. This includes checking vital safety equipment, emergency exits, and onboard supplies. “We check emergency equipment, emergency exits, catering items, and cabin setup,” Tandukar adds.
Final Preparations: A Safe and Comfortable Cabin
A well-prepared cabin is crucial for both passenger safety and comfort. The crew thoroughly inspects safety cards, disposable pads, and medical kits to ensure that they are properly stocked and in place. “All safety materials, including the safety cards and medical supplies, must be checked,” Tandukar confirms.
Ready for Takeoff: Ensuring a Smooth Journey
Once all checks are complete, the team prepares the cabin for passengers, ensuring everything is set for a smooth boarding process. After takeoff, the crew remains alert and ready to handle any situation that may arise during the flight.
Conclusion: The Role of Cabin Crew in Ensuring Safe Travel
Through these detailed steps, the cabin crew plays an essential role in ensuring that air travel is safe, organized, and comfortable for all passengers. By following a strict routine of checks and preparations, they are always ready to respond to any situation and help guarantee a smooth and enjoyable flight experience.